Privacy Policy
Plain language. Clear boundaries.
This policy explains what Casaya processes, what it retains, what it deletes, and the choices available during the United States private beta.
We store the commitment, not the clutter.
Raw content scheduled for deletion within 24 hours.
Casaya does not use your family information to train AI models.
Private beta legal notice
This policy is a good-faith operating draft for Casaya's United States private beta. It should receive qualified legal review before a broad public launch.
Effective and last updated: June 10, 2026
1. Scope
This Privacy Policy describes how Casaya, operated by an individual operator under the name Casaya, handles information when you visit the website, create an account, join the beta, or use the household life-admin service.
The private beta is intended for users in the United States. Casaya is not directed to children and is not designed for use by anyone under 18.
2. Information Casaya collects
Account information may include your name, email address, authentication identifiers, verified phone number, household name, consent records, and account settings.
Service information may include emails and texts you choose to forward, source metadata, attachments when supported, and the structured commitments, dates, people, organizations, clarifications, and status information Casaya identifies.
Technical and beta analytics may include timestamps, channel, event names, pseudonymous user or household identifiers, feature usage, error metadata, confidence bands, and counts. Casaya does not intentionally include raw email or SMS bodies in product analytics.
3. How Casaya uses information
Casaya uses information to authenticate users, provide and secure the service, process forwarded messages, create and update structured commitments, ask clarifying questions, send service communications, support users, prevent abuse, troubleshoot failures, and improve beta quality.
Casaya does not sell your family information. Casaya does not use your family information to train AI models.
4. Forwarded email and SMS processing
Casaya processes only the emails and texts you choose to send to the service. Forward only information that you have permission to share.
SMS processing is enabled only for a verified phone number. Unknown or unverified sender numbers are ignored. Casaya does not send marketing SMS through the beta workflow.
5. What Casaya stores
Casaya stores useful structured details such as commitments, due dates, appointment times, statuses, household context, source labels, retention status, and answers you provide to clarifications.
We store the commitment, not the clutter. Structured commitments are retained until you delete them or request deletion of your household data, subject to limited legal, security, and backup needs.
6. Raw-content retention
During the beta, Casaya may temporarily retain raw forwarded email, SMS, and supported attachment content to process messages, verify results, recover from failures, and investigate extraction quality.
Raw content scheduled for deletion within 24 hours. Casaya attempts to delete raw content after successful processing and applies a 24-hour deletion limit. Recent items may show whether deletion is pending or complete.
7. Service providers and disclosures
Casaya uses service providers to operate the beta, including Amazon Web Services for hosting, authentication, storage, messaging, security, logging, and automated processing. These providers process information on Casaya's behalf under their applicable service terms.
Casaya may disclose information when required by law, to protect users or the service, to investigate fraud or abuse, or in connection with a business transfer. Casaya does not share forwarded content with another household member unless you choose to share it and that person has accepted access.
8. Security
Casaya uses safeguards designed for the sensitivity of household information, including encrypted transmission, AWS-native encryption at rest, access controls, temporary raw-content storage, household data boundaries, and logging practices intended to exclude raw message bodies.
No service can guarantee absolute security. You are responsible for protecting your account credentials and promptly reporting suspected unauthorized access.
9. Your choices and deletion requests
You may review and correct information through available product controls. You may request deletion of your account or household data by using the in-product control when available or emailing privacy@casaya.ai.
A deletion request covers structured household information and raw content that remains within the processing window. Casaya may retain limited records when reasonably necessary for security, fraud prevention, legal obligations, dispute resolution, or enforcing agreements.
10. Communications
Casaya may send transactional email about your account, forwarded-message results, security, support, and beta participation. If you enable SMS, Casaya may send account-related verification and processing notices. Message and data rates may apply.
Reply STOP to disable SMS processing and HELP for help. Service communications that are necessary to operate or secure your account may not offer a marketing unsubscribe because they are not marketing messages.
11. Children's privacy
Casaya accounts are not intended for anyone under 18, and Casaya does not knowingly collect account information directly from children. Household messages may contain information about family members, including children, when an adult chooses to forward them.
If you believe a child created an account or information was submitted without appropriate authority, contact privacy@casaya.ai.
12. United States processing
Casaya operates this beta in the United States. Information is processed and stored in the United States and may be subject to United States law.
13. Changes to this policy
Casaya may update this policy as the beta and data practices evolve. Material updates will be posted with a revised effective date and, when appropriate, communicated through the service or by email.
14. Contact
Questions, privacy requests, and deletion requests may be sent to privacy@casaya.ai. General questions may be sent to hello@casaya.ai.
